プライバシーポリシー

Chanoha webshop(以下当ショップ)は、GMOペパボ株式会社(以下サービス提供会社)の提供するショッピングカートASPサービス カラーミーショップ(当サービス)を利用して当ショップを開設するにあたりGMOペパボ株式会社の定めたプライバシー・ポリシーに則った個人情報の取扱いを行います。

1.個人情報の定義Collection and Use of Personal Information

「個人情報」とは、生存する個人に関する情報であって、当該情報に含まれる氏名、生年月日その他の記述等により特定の個人を識別することができるもの、及び他の情報と容易に照合することができ、それにより特定の個人を識別することができることとなるものをいいます。
Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Apple or an Apple affiliated company. Apple and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

Here are some examples of the types of personal information Apple may collect and how we may use it.

2.個人情報の収集What personal information we collect

当ショップでは商品のご購入、お問合せをされた際にお客様の個人情報を収集することがございます。
収集するにあたっては利用目的を明記の上、適法かつ公正な手段によります。

当ショップで収集する個人情報は以下の通りです。

a)お名前、フリガナ
b)ご住所
c)お電話番号
d)メールアドレス
e)パスワード
f)配送先情報
g)当ショップとのお取引履歴及びその内容
h)上記を組み合わせることで特定の個人が識別できる情報
What personal information we collect
When you create an Apple ID, register your products, apply for commercial credit, purchase a product, download a software update, register for a class at an Apple Retail Store, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
When you share your content with family and friends using Apple products, send gift certificates and products, or invite others to join you on Apple forums, Apple may collect the information you provide about those people such as name, mailing address, email address, and phone number.
In the U.S., we may ask for your Social Security number (SSN) but only in limited circumstances such as when setting up a wireless account and activating your iPhone or when determining whether to extend commercial credit.

3.個人情報の利用How we use your personal information

当ショップではお客様からお預かりした個人情報の利用目的は以下の通りです。

a)ご注文の確認、照会
b)商品発送の確認、照会
c)お問合せの返信時

当ショップでは、下記の場合を除いてはお客様の断りなく第三者に個人情報を開示・提供することはいたしません。

a)法令に基づく場合、及び国の機関若しくは地方公共団体又はその委託を受けた者が法令の定める事務を遂行することに対して協力する必要がある場合
b)人の生命、身体又は財産の保護のために必要がある場合であって、本人の同意を得ることが困難である場合
c)当ショップを運営する会社の関連会社で個人データを交換する場合
How we use your personal information
The personal information we collect allows us to keep you posted on Apple’s latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Apple, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Apple’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

4.個人情報の安全管理Protection of Personal Information

お客様よりお預かりした個人情報の安全管理はサービス提供会社によって合理的、組織的、物理的、人的、技術的施策を講じるとともに、当ショップでは関連法令に準じた適切な取扱いを行うことで個人データへの不正な侵入、個人情報の紛失、改ざん、漏えい等の危険防止に努めます。

Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an Apple product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We also may collect information regarding customer activities on our website, iCloud and MobileMe services, and iTunes Store and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

5.個人情報の訂正、削除Access to Personal Information

お客様からお預かりした個人情報の訂正・削除は下記の問合せ先よりお知らせ下さい。
また、ユーザー登録された場合、当サイトのメニュー「マイアカウント」より個人情報の訂正が出来ます。

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at https://appleid.apple.com/. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Apple is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.

6.cookie(クッキー)の使用についてCookies and Other Technologies

当社は、お客様によりよいサービスを提供するため、cookie (クッキー)を使用することがありますが、これにより個人を特定できる情報の収集を行えるものではなく、お客様のプライバシーを侵害することはございません。

また、cookie (クッキー)の受け入れを希望されない場合は、ブラウザの設定で変更することがで
きます。
※cookie (クッキー)とは、サーバーコンピュータからお客様のブラウザに送信され、お客様が使
用しているコンピュータのハードディスクに蓄積される情報です。
Cookies and Other Technologies

Apple’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Apple and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you do not want to receive ads with this level of relevance on your mobile device, you can opt out by accessing the following link on your device: http://oo.apple.com. If you opt out, you will continue to receive the same number of mobile ads, but they may be less relevant because they will not be based on your interests. You may still see ads related to the content on a web page or in an application or based on other non-personal information. This opt-out applies only to Apple advertising services and does not affect interest-based advertising from other advertising networks.

Apple and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Apple more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Apple Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, product serial numbers, and information about your computer or device helps us register your products, personalize your operating system, set up your iCloud service, and provide you with better customer service.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to disable cookies. On your Apple mobile device, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of website will not be available once cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Apple may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Apple website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

7.SSLの使用についてInternational Users

個人情報の入力時には、セキュリティ確保のため、これらの情報が傍受、妨害または改ざんされることを防ぐ目的でSSL(Secure Sockets Layer)技術を使用しております。
※ SSLは情報を暗号化することで、盗聴防止やデータの改ざん防止送受信する機能のことです。SSLを利用する事でより安全に情報を送信する事が可能となります。
Disclosure to Third Parties

At times Apple may make certain personal information available to strategic partners that work with Apple to provide products and services, or that help Apple market to customers. For example, when you purchase and activate your iPhone, you authorize Apple and its carrier to exchange the information you provide during the activation process to carry out service. If you are approved for service, your account will be governed by Apple and its carrier’s respective privacy policies. Personal information will only be shared by Apple to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers
Apple shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Apple operates.

Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Apple to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

8.お問合せ先Privacy Questions

〒420-0011 静岡県静岡市葵区安西3-11
054-251-1515
info@chanoha.info

3-11 Anzai Aoiku Shizuoka JAPAN
054-251-1575

9.プライバシーポリシーの変更Our Companywide Commitment to Your Privacy

当ショップでは、収集する個人情報の変更、利用目的の変更、またはその他プライバシーポリシーの変更を行う際は、当ページへの変更をもって公表とさせていただきます。
To make sure your personal information is secure, we communicate our privacy and security guidelines to Apple employees and strictly enforce privacy safeguards within the company.

返品について

返品期限
商品到着後7日以内とさせていただきます。
それを過ぎますと、返品、交換のご要望はお受けできなくなりますのでご了承ください。又、お茶、お菓子などに関しては、開封後のご返品は承っておりません。 
返品送料
不良品交換、誤品配送交換の場合は、当社負担とさせていただきます。ただし、お客様のご都合の場合は、お客様がご負担頂きます。 

配送・送料について

国内宅配便
関東:880円
中部・北陸:935円
東北:990円
関西:990円
中国:1100円
四国:1100円
北海道・九州:1375円
沖縄・離島へのご配送料金はお問い合わせください。 
クール宅急便
通常の配送料金に加え、220円(税込)頂戴した代金となっております。 
郵便
新茶を5回に分けてお送りする「ひとつきギフト」のみのご利用となります。 
佐川急便
茶箱配送専用です。送付先により送料がかわります。1回につき1個注文下さい。
沖縄のみ、ゆうパックにて送ります。 

支払い方法について

代金引換 (日本国内のみ)
商品到着時に商品代金+送料+代引き手数料(330円)をお支払ください。

 
銀行振込 前払い (日本国内のみ)
お買い上げ総合計金額を以下の振込先へご入金下さい。なお振り込み手数料はお客様でご負担いただきますよう、予めご了承ください。

みずほ銀行 銀座中央支店
普 1216916 チャノハ モチヅキヨシアキ

・商品は入金確認後の発送となります。商品の発送に関しては、発送メールにてお知らせ致します。
・ ご注文後7日以内にお振込をお願いいたします。ご注文から 7日以内にご入金が確認できない場合は、キャンセル扱いとさせて頂きます。
・お振込名義人は、ご注文者様と同じにして下さい。(異なる名義でお振込の場合は、事前に必ずご連絡下さい。ご連絡がない場合は、確認の為に数日要することがあります。)

 
クレジットカード(国内専用)

各種クレジットカードをご利用いただけます。
海外よりのご注文はENGLISHサイトよりご注文下さい
Credit cards are available. 
Paypal(ペイパル)
Paypalをご利用いただけます。
お買い求めの手続き終了後、しばらくするとPAYPALのサイトに移行致します。PAYPAL決済がお済みではない場合にかかわらずお買い求めの手続き後、注文受付メールが届きます。お気をつけ下さい。
又、PAYPAL決済がお済みでなく、そのまま画面を閉じてしまった場合は未入金となっております。
再度ご注文頂き、店までご連絡下さい。

【注意】茶の葉の運営会社、株式会社浜佐商店のアカウントとなります。
 

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